Frequently Asked Questions
Everything you need to know about your Z SUPPLY order.
What is the status of my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can also log into your account to view your order history and real-time shipping updates.
What is your return policy?
We accept returns of unworn, unwashed, and tagged items within 30 days of the purchase date. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How do Z SUPPLY items fit?
Our clothing is designed for a relaxed, effortless fit. We recommend checking the specific size guide located on each product page to find your perfect measurement.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my Z SUPPLY garments?
To maintain the softness and longevity of our signature fabrics, we recommend machine washing cold on a gentle cycle and laying flat to dry or tumble drying on low.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and interest-free installment payments via Afterpay.